Ongoing Monitoring Oversight Efficiently and accurately establish metrics and deliver against them in a robust validated, consistent and repeatable process. Establish process and controls to ensure data accuracy and integrity. Review supply agreements, contractual terms, and relationship management oversight requirements. Develop an understanding of line of business opera

Ensuring all required information / updates in Archer are current and not past due. Responsible for Issue opening in the Archer tool (Enterprise Issue Management tool). Analyze and validate information and data to assist in root cause analysis and/or identification. Development of business requirements to solve potential coding/process issues. Act as a project manager to

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

The Technology Portfolio Senior Manager for Technology Risk Transformation will support the lifecycle of their Domain's large portfolios, leading project level reviews, optimizing standards, identifying areas for improvement, reporting analysis, and leading a team consisting of Program Managers, Project Managers and Project Coordinators. The Technology Portfolio Manager w

Project Execution/Risk Management Provide expert leadership and oversight to highly complex, visible and large and impact of events adverse to the project. Provide awareness on the connection points for the delivery and execution of aligned projects. Provide appropriate communication for integration effort that may require adjustment to products planned for each project.

Customer Experience Introduce and refer customers to the platform through routine interactions. Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulatio

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Service Provide remarkable customer service, while processing transactions received via Interactive Teller Machines accurately and efficiently. Be knowledgeable of consumer products and services. Compliance Ensure compliance with applicable federal, state and local laws and regulations. Control losses by following Banker Connect transaction policy and procedures. Adhere t

Perform compliance testing across multiple regulations within the Retail line of business; (i.e., RESPA, FLOOD, Truth in Lending, UDAAP, Truth in Saving, Electronic Fund Transfer, Funds Availability). Possess an in depth knowledge of Retail Banking Regulations; (i.e., RESPA, FLOOD, Truth in Lending, UDAAP, Truth in Saving, Electronic Fund Transfer, Funds Availability. Ind

Strategy and Execution Responsible for creating, implementing, and maintaining a staffing adequacy model for risk liason positions across the organization. Responsible for executing and enhancing the regulatory framworks within HR including those pertaining to Dodd Frank. Responsible for developing and maintaining the inventory of applicable laws and regulations specific

Execute and drive operational excellence Perform services activities to achieve established operation, executive and client target metrics that include Monitor, create, assign, and distribute work and requests received. Conduct comprehensive analysis of Documentary Collection, Export, Import and Standby Letter of Credit transactions. Validate data on Letter of Credit appl

Risk and Operations Includes but is not limited to providing guidance and support concerning HRTD's risk and compliance related processes, procedures, record retention, folder management, application assignments, and risk management and responses. Participating on and consulting with multiple departments in support of Comerica's comprehensive risk programs and projects. R

Develop and maintain a solid level of technical competency and an understanding of the overall business and financial services industry including knowledge of the SOX/FDICIA implications. Evaluate risks and controls and analyze root cause of issues and provide practical recommendations to achieve an appropriate control environment, including financial, operational, and te

Develop and maintain a solid level of technical competency and an understanding of the overall business and financial services industry including knowledge of the SOX/FDICIA implications. Evaluate risks and controls and analyze root cause of issues and provide practical recommendations to achieve an appropriate control environment, including financial, operational, and te

Cybersecurity Engineering Provides extensive and complete analysis on the technical roadmaps of their respective core competency with an emphasis on the risk reduction and business enablement of their implementations. Drives the enhancement of documentation, process, and procedure to increase the completeness of Audit requirements and reduce time to respond to Audit reque